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Desktop Support/LAN Administration
Summary
Title:Desktop Support/LAN Administration
ID:37680
Job Location:Denver, CO
Description

Desktop Support Tier 1&2/LAN Administration

 

QUALIFICATIONS

5 to 7 years of experience

Relevant Microsoft Certifications

CLEARANCE REQUIREMENTS:

Candidate must be a U.S. Citizen willing and able to submit to and obtain a “Public Trust” background investigation.

WORK LOCATION: Denver, Colorado

WORK HOURS:  All work shall be performed during normal business hours Monday through Friday, excluding Government Holidays.

WHAT YOU WILL BE DOING:

  • Provide Tier 1 & 2 desktop user support
  • Provide support for HUD Baseline desktop (Windows 7 & Windows 10) and the Microsoft Office Suite;
  • Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis;
  • Perform LAN Administration for Windows 2012/2016 servers;
  • Install workstation and file server software and hardware- locally and via remote;
  • Diagnose and resolve LAN configuration problems;
  • Evaluate and diagnose cabling, software and hardware problems;
  • Install and support of telecommunications hardware;
  • Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
  • Email User support
  • Data backup and restoration
  • Provide technical support for webcast/video teleconferences
  • Security patches and software upgrade surge support
  • Support technology upgrades – both hardware and software;
  • Provide problem tracking support (CA ServiceCenter) – end-user desktop/server support;
  • Perform field office visits
  • Perform root cause analysis
  • Perform desktop/server decommissioning
  • Documentation of standard IT processes and procedures.

Who are we?
Headquartered in Rockville, MD, ALQIMI has developed an outstanding track record of designing, integrating, and managing complex technological solutions for customers around the world. Our IT services group is our founding heritage and services the intelligence and commercial communities with technologically sophisticated services including cybersecurity, big data, and software development. We take pride in using our demonstrated ability to build profitable businesses, subject matter expertise and ecosystems to incubate new ideas. We have established new businesses in the data analytics, military facilities construction management and energy industries and intend to incubate additional opportunities.

What makes ALQIMI unique is that we offer challenging projects, excellent benefits, work/life balance, and a fair and ethical executive team.

 

ALQIMI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. ALQIMI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

 

Company Benefits

  • Competitive salary
  • Comprehensive health insurance plan
  • Employee Referral Bonus Program
  • 401(k) retirement plan with company paid contribution
  • Paid Time Off + 9 holidays

We truly believe the right work-life balance can exist, and it's here at ALQIMI. Our work is extremely important, but your job is just a part of who you are.

When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

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